Warranty information

Labor performed by The Plumber RVA LLC is warranted against defects in workmanship. If a repair or installation fails because of how the work was carried out, we will return and correct it at no labor charge.

Fixtures, water heaters, pumps, filtration equipment, and other manufactured products carry the manufacturer's own warranty. We will help you register equipment where required and handle warranty claims with the manufacturer on your behalf.

Coverage does not extend to damage caused by misuse, freezing, neglect, alterations or repairs made by others, pre-existing conditions elsewhere in the system, or issues arising from conditions we advised against.

Routine maintenance, such as water heater flushing and filter changes, remains the property owner's responsibility.

Call or email us with the property address, the approximate date of the original work, and a description of the problem. We will arrange a visit as quickly as we can.